Free Shipping Policy

We offer free shipping on most new kiln purchases within the contiguous United States (lower 48 states). However, there are a few areas where additional shipping charges may apply:

  • Non-contiguous States and Territories: Alaska, Hawaii, Puerto Rico, Virgin Islands, American Samoa, Guam, and Northern Mariana Islands have higher shipping costs due to their location.

  • Remote Areas: Some areas in the US Northwest, Northeast, Northern Central US, and the Florida Keys may have additional surcharges due to their distance from our manufacturing facility in Mesquite, TX, and potential fuel costs. This could include states like Maine, New Hampshire, Connecticut, Washington, Oregon, Idaho, Montana, parts of Northern California, Massachusetts, New York, and even the Florida Keys.  

  • Extremely Remote Locations: In rare cases, some locations within the US might be too remote for standard freight carriers to access.

What to Do if You're Unsure

If you're unsure about the shipping cost for your location, simply contact us by email at orders@paragonweb.com with your delivery address, phone number, and the kiln model and options you're interested in. We'll be happy to provide you with a personalized quote that includes any potential surcharges.

Ordering Online

If you order online before checking with us about potential shipping charges, we'll quickly contact you to discuss your options.

We're Here to Help!

Our goal is to be transparent about our shipping costs. By contacting us for a quote, you can ensure an accurate estimate for your new kiln purchase.

Many Thanks!

The ParagonTeam